Full fibre broadband vs leased lines

Whether you're thinking about upgrading your Internet connection or just want to know the difference between full fibre broadband and a leased line, here's our simple breakdown.

Full fibre broadband vs leased lines chart

There are some clear differences between full-fibre broadband and leased lines.

Broadband Leased Lines
Contention Line shared with neighbours Dedicated line, just for you
Peak-time speed Can slow down Consistent, 24/7
Speed type Usually asymmetric* Symmetric
Reliability Variable High & consistent
Guaranteed SLA No Yes
Repair targets Best effort 6-hour
Scalable Limited Yes
Cost Lower Higher
Installation time Mixed Mixed
Suitable for Light business use Medium/heavy use

*Symmetric means matching upload and download speeds. Symmetric broadband is coming soon, but at extra cost and still without all the other benefits of a leased line.

Book an exploratory, no obligation call, to discuss your connectivity.

Connection

Broadband, by definition, shares one line between many users. A leased line is dedicated solely to you.

Contention ratio

Broadband contention ratios vary and often worsen as more users are added (although providers do have a say over oversubscribed lines become). Leased lines are always uncontended, 1:1.

Peak-time speed

Broadband slows at peak times, evenings for homes, mid-morning or afternoon for businesses. Leased lines stay consistent all day.

Speed type

Broadband is usually offered asymmetric (favouring downloads over uploads) although symmetric options are slowly starting to roll out. Leased lines always offer full, matching upload and download speeds.

Reliability

Broadband faults can strike anywhere on the shared network. Leased lines run on their own circuit, with an optional secondary line for near-instant failover.

Guaranteed SLA

Broadband is best-effort, with no guarantees. Leased lines come with a contractual SLA covering speeds, uptime and fix times.

Repair targets

Broadband faults are fixed on a best-effort basis, often within days. Leased lines carry contractual repair targets, typically within hours.

Installation time

Broadband installs within days using existing infrastructure. A new leased line can sometimes take weeks, although nearby existing fibre can speed things up.

Cost

Broadband is cheaper since costs are shared. Leased lines cost more for a dedicated, guaranteed fibre, as well as a custom install.

Scalability

Broadband is capped by shared infrastructure. Leased lines can usually scale on the same circuit as you grow.

What would happen to your business if:

Phones went offline
Phones rely on the Internet, so calls in and out would stop — customers couldn't reach you, and opportunities would be lost.
Live chats and emails stopped
Support requests, orders, and enquiries relying on the Internet would go unanswered, damaging trust and response times.
Tills and card machines disconnected
Transactions would fail, queues would grow, and sales would come to a sudden halt.
Bookings and deliveries failed
Online reservations, payment gateways, and delivery apps all depend on live connectivity, so none would go through.
Cloud access disappeared
File storage, project systems, and shared documents stored outside your local network would become unreachable.
Remote staff lost connection
Teams working from home would be cut off from servers, meetings, and internal systems.
Security systems went dark
CCTV, alarms, and access controls would stop working, leaving sites exposed.
Backups and syncs failed
Cloud backups and database syncs would break mid-process, leaving data out of date or at risk of loss.

For more information, visit our Internet Access page or contact us with your questions.

Book an exploratory, no obligation call, to discuss your connectivity.