Tools articles

Useful terminal commands

9th July 2026 in Terminal, Tools

Some useful commands you can run in the terminal/shell/command prompt to diagnose and solve networking problems

What is MTR? The diagnostic tool that outperforms both ping and traceroute

26th June 2026 in Tools, Internet

MTR is a tool that provides a live, continuously updating view of the route between your device and a remote server, revealing not only where your packets travel, but how the performance of each hop changes over time.

What is a 'terminal' and how do I use it?

18th June 2026 in Tools, Terminal, Command Line

How to open the powerful text-only command window on your computer

How to install MTR (Windows/Mac)

18th June 2026 in Tools, Internet

If you're having connection issues, we'll often ask you to 'Run an MTR test'. While it's built into Linux, it needs to be downloaded for Windows or Mac. Here's how:

What is Ping? Ping explained in plain English

18th June 2026 in Tools, Internet

If you've ever had slow internet or wondered whether a website was down, chances are someone told you to "try pinging it". But what does ping actually mean, and what is it really measuring?

The best speed test services

10th February 2026 in Tools, Internet, Speed

There's loads of different speed test services, so which ones are the best?

What is Traceroute? Traceroute explained in plain English

11th December 2025 in Tools, Internet

When you ping a server, it only tells you how long it took to get a reply — not the route your data actually took to get there. To see the journey your packets make across the internet, you need a network diagnostic tool called Traceroute.

How to run a speed test properly (and why results often mislead)

4th December 2025 in Tools, Speed

Most people run a speed test when their internet feels slow or when they want to check if they're getting the performance they were promised. It's quick, simple, and gives you an instant number, but that number doesn't always tell the full story.