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Quick Bytes

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Our "Quick Bytes" are a series of short videos to help you digitally improve your business

Most recent articles

What is Ping? Ping explained in plain English

18th June 2026 in Tools

If you've ever had slow internet or wondered whether a website was down, chances are someone told you to "try pinging it". But what does ping actually mean, and what is it really measuring?

Secrets of the Internet industry

6th June 2026 in Behind the scenes, Connectivity

The hidden practices used by Internet providers that can impact your business.

What is a VPN — and when should you use one?

22nd April 2026 in Networking basics

The term VPN gets thrown around a lot, but it doesn’t always mean the same thing to everyone. From consumer privacy tools to business-critical network links, the same term is used to describe very different things — which is where the confusion begins.

Greenwich's telecoms history & the fibre bubble

14th April 2026 in Behind the scenes

Reflecting on Greenwich's substantial involvement in the creation and development of the worlds telecommunication network that we all take for granted today, as well as the impacts of rapid fibre expansion and what it means for businesses.

How to change your DNS

8th April 2026 in Networking basics, Tools

Public DNS offers an alternative to the server provided by your ISP, and switching can improve speed, reliability, privacy and security. We cover the main providers like Google, Cloudflare, OpenDNS and Quad9, along with simple instructions for changing your settings.

"Five Nines" uptime explained: What 99.999% reliability really means

23rd March 2026 in Data centres & cloud

Reliability is one of the most important measures of any digital service. Whether it's an Internet connection, a cloud platform, or a piece of critical infrastructure, the question is the same: how often does it stay online?

Slow Internet? Why your Wi-Fi may be slower than your broadband

9th March 2026 in Wi-Fi & office networks, Fixing problems

When your connection feels sluggish, it's easy to assume your broadband provider is to blame. But in many cases, the line coming into your building is fine, it's the Wi-Fi inside that's slowing things down.

The best speed test services

10th February 2026 in Tools

There's loads of different speed test services, so which ones are the best?

How to run a speed test properly (and why results often mislead)

4th December 2025 in Tools

Most people run a speed test when their internet feels slow or when they want to check if they're getting the performance they were promised. It's quick, simple, and gives you an instant number, but that number doesn't always tell the full story.

4 reasons your business needs a leased line for reliable connectivity

1st December 2025 in Connectivity

Even in an era where full-fibre broadband offers speeds in the hundreds, or even thousands, of megabits per second, many businesses are discovering that raw speed isn't the full story.