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Our "Quick Bytes" are a series of short videos to help you digitally improve your business

Most recent articles

Useful terminal commands

9th July 2026 in Terminal, Tools

Some useful commands you can run in the terminal/shell/command prompt to diagnose and solve networking problems

What is MTR? The diagnostic tool that outperforms both ping and traceroute

26th June 2026 in Tools, Internet

MTR is a tool that provides a live, continuously updating view of the route between your device and a remote server, revealing not only where your packets travel, but how the performance of each hop changes over time.

What is a 'terminal' and how do I use it?

18th June 2026 in Tools, Terminal, Command Line

How to open the powerful text-only command window on your computer

How to install MTR (Windows/Mac)

18th June 2026 in Tools, Internet

If you're having connection issues, we'll often ask you to 'Run an MTR test'. While it's built into Linux, it needs to be downloaded for Windows or Mac. Here's how:

What is Ping? Ping explained in plain English

18th June 2026 in Tools, Internet

If you've ever had slow internet or wondered whether a website was down, chances are someone told you to "try pinging it". But what does ping actually mean, and what is it really measuring?

Secrets of the Internet industry

6th June 2026 in Business, Internet, Speed

The hidden practices used by Internet providers that can impact your business.

How an Internet outage can disrupt your business (and how to prepare)

7th May 2026 in Business, Internet

Internet connectivity now underpins almost everything a modern business does - so what happens when it goes down?

What is a VPN — and when should you use one?

22nd April 2026 in VPN

The term VPN gets thrown around a lot, but it doesn’t always mean the same thing to everyone. From consumer privacy tools to business-critical network links, the same term is used to describe very different things — which is where the confusion begins.

Greenwich's telecoms history & the fibre bubble

14th April 2026 in History

Reflecting on Greenwich's substantial involvement in the creation and development of the worlds telecommunication network that we all take for granted today, as well as the impacts of rapid fibre expansion and what it means for businesses.

How to change your DNS

8th April 2026 in DNS

Public DNS offers an alternative to the server provided by your ISP, and switching can improve speed, reliability, privacy and security. We cover the main providers like Google, Cloudflare, OpenDNS and Quad9, along with simple instructions for changing your settings.