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Most recent articles

Data centre colocation for small businesses

11th September 2026 in Data centres & cloud

When it comes to your data, the cloud or a server in the office aren't the only choices. Colocation in a data centre allows you to put own hardware in a facility built for the job.

Fix your Internet: where the problem actually is

1st September 2026 in Fixing problems

When your connection stops working, everything looks the same from where you're sitting. Here's the chain of steps your data passes through, what breaks at each one, and how to work out which link is the problem.

Full fibre broadband vs leased lines

20th August 2026 in Connectivity

Whether you're thinking about upgrading your Internet connection or just want to know the difference between full fibre broadband and a leased line, here's our simple breakdown.

What 'human-made' means (an informal AI policy)

19th August 2026 in Behind the scenes

Much of our published content now features a 'human-made' badge. This page explains what we mean by that.

What is this 'Little Blue Box'?

2nd August 2026 in Behind the scenes, Fixing problems

Whether you scanned the NFC tag on one of our Little Blue Boxes to find out more about what it is, or just want to know where to send it back to us, read on for more details.

Useful terminal commands

9th July 2026 in Tools

Some useful commands you can run in the terminal/shell/command prompt to diagnose and solve networking problems

What is MTR? The diagnostic tool that outperforms both ping and traceroute

26th June 2026 in Tools

MTR is a tool that provides a live, continuously updating view of the route between your device and a remote server, revealing not only where your packets travel, but how the performance of each hop changes over time.

How to install MTR (Windows/Mac)

25th June 2026 in Tools

If you're having connection issues, we'll often ask you to 'Run an MTR test'. While it's built into Linux, it needs to be downloaded for Windows or Mac. Here's how:

What is Traceroute? Traceroute explained in plain English

24th June 2026 in Tools

When you ping a server, it only tells you how long it took to get a reply — not the route your data actually took to get there. To see the journey your packets make across the internet, you need a network diagnostic tool called Traceroute.

What is a 'terminal' and how do I use it?

18th June 2026 in Tools

How to open the powerful text-only command window on your computer